I used to work in a grocery store and we were told it was corporate policy to not ask people to take their animals outside. The only person who could ask the person to leave was a manager and that was usually only after a complaint by a customer. I have seen people with animals confronted in stores, and it never ends well. The person with the pet get angry, yells, screams and sometimes it turns into a knock down drag out fight. All because they didn’t want to leave little pooky at home or in a car. So, I think your perception is a trifle skewed on the matter. Its not that employees don’t care, we could get lambasted, written up or just screamed at all for asking that they leave their animal somewhere else.
–Linda Joner