City to go mobile with new service app

There are millions of mobile software applications out there, but only one that will let Bellevue residents and visitors send out requests for city services, get push notifications about projects and further navigate Washington's fifth-largest municipality from their smartphones or tablet devices.

This screenshot shows the city of Bellevue's MyBellevue story as seen on the MyBellevue app for the iPhone.

This screenshot shows the city of Bellevue's MyBellevue story as seen on the MyBellevue app for the iPhone.

 

There are millions of mobile software applications out there, but only one that will let Bellevue residents and visitors send out requests for city services, get push notifications about projects and further navigate Washington’s fifth-largest municipality from their smartphones or tablet devices.

MyBellevue launches Monday (March 28) after City Council in September approved developing the free mobile app, tapping PublicStuff for a three-year, $93,000 contract to help create the latest technological tool for the local government.

“It’s kind of a one-stop, where you don’t need to know all about the city of Bellevue to report something,” said Ian Toms, program administrator for the city’s civic services department.

With MyBellevue, users can check out news posts from the city, follow departments for project updates, report problems like downed traffic signs with a few taps, take and upload photos to the city’s Facebook page and use geonavigation to see what’s going on where they are in Bellevue. If you see a request that you also wanted to make, Toms said you can support the request to emphasize its importance.

“It’s kind of that crowdsourcing notion,” he said.

If someone makes a service request with the city’s mobile app, it is channeled through the city’s backend database and shipped to the appropriate department. Toms said Bellevue appears to be the first Eastside city to move forward with an app, but other cities like Seattle have seen success with it. Requests to the city are not expected to increase greatly, he said, but should get where they need to go quicker. And its available to anyone for download. More than 400 city staff members have already signed on, and can also make requests across departments.

“We want everyone to be engaged and let us know about things as they’re seeing them,” Toms said.

MyBellevue will launch Monday for iPhones, Androids and Blackberry devices, with Windows downloads available in early April to allow Microsoft to finish its coding.


In consideration of how we voice our opinions in the modern world, we’ve closed comments on our websites. We value the opinions of our readers and we encourage you to keep the conversation going.

Please feel free to share your story tips by emailing editor@bellevuereporter.com.

To share your opinion for publication, submit a letter through our website https://www.bellevuereporter.com/submit-letter/. Include your name, address and daytime phone number. (We’ll only publish your name and hometown.) We reserve the right to edit letters, but if you keep yours to 300 words or less, we won’t ask you to shorten it.

More in News

Photo via Pexels
King County residents needed for first respiratory study using Apple watches

UW study to help find if devices can detect early warning signs of acute respiratory infections, such as COVID-19 and flu.

Photo courtesy of Johnson and Johnson (jnj.com)
Johnson & Johnson vaccine halted in Washington over side effect

Following federal guidance, Washington health care providers are temporarily pausing Johnson &… Continue reading

File Photo
High court ruling spurs effort to retool state’s drug laws

Meanwhile, the Blake decision has gotten people out jail, charges dismissed and possibly clemency for some.

t
Bellevue blanks Mercer Island on the girls soccer pitch

Bellevue’s Morgan Pingree (12) controls the ball while Mercer Island’s Addie Goepfert-Waterman… Continue reading

T
Sheriff’s office wants help identifying Green River killer victim

Staff reports In 2003, Gary Ridgway, Washington’s notorious Green River killer, pleaded… Continue reading

Sandwich selection at Tres Sandwich House (photo credit: Cameron Sheppard)
Bellevue’s Tres Sandwich House offers popular Japanese-style sandwiches

The shop is one of the only places to try the sandwiches outside of Japan.

King County Prosecutor Dan Satterberg. File photo
King County needs more lawyers to attack backlog of cases

6,107 open cases is double the normal amount for King County Prosecuting Attorney’s Office.

Public Health – Seattle & King County staff administering COVID-19 vaccine to a local emergency responder. COURTESY PHOTO, Public Health-Seattle & King County
Starting April 15, everyone 16 and older is eligible for a vaccine

Gov. Inslee said an expected increase in vaccine supply enables the state to open eligibility.

A CVS pharmacist prepares a COVID-19 vaccine at Village Green Retirement Campus in Federal Way on Jan. 26. Olivia Sullivan/Sound Publishing
Phase Finder for vaccine eligibility to be eliminated March 31

Eligibility verification via Phase Finder no longer required for appointments, vaccinations beginning this week.

file photo
Bellevue Police arrest man involved in fentanyl overdose death

Man who sold the deadly pills is being charged with controlled substance homicide.

Courtesy photo
Issaquah School District settles negligence lawsuit for $4.25 million

The lawsuit alleged the district covered for a now-convicted child molester while he was a teacher.