First of all, good article by Carrie Wood on Talal Al-namrouti and family. Please pass my concern for them to them if you can.
I, too, was totally surprised and confused about a month ago on my last visit to Overlake Hospital Medical Center to discover the emergency room was not where it had always been, so I can understand how this all happened. Further, whether you can or should park at the south tower or whether it costs (more?) money also was a question.
I hope you don’t let this problem drop, Carrie. The sign on the west (north?) end has no business being there now.
Cut the responsibility smoke screen – fix the problem OMH.