Every Tuesday night my husband and I enjoy going to a late movie (10-10:30 p.m.) at Lincoln Square. We buy our tickets, find a seat — easy. Now, with “reserve seating,” we must choose a seat on a computer screen before we enter the theater.
It makes more work for the ticket sellers; it makes for a longer wait in line (even for a late show) and the computer does not tell you your seat is behind the biggest head in Bellevue, or the person who hasn’t heard of deodorant, plus, it’s dark and you can’t see the seat numbers anyway. This really detracts from the joy of going to the movies. Please stop it!
Just because you have the technology doesn’t mean you have to use it, nor does it mean it’s better than how things worked before. Keep it simple or lose loyal customers.